Questions & Answers
Unfortunately, it is not possible to combine several orders, as each order is processed immediately.
It is not possible to change your order afterwards.
Whether orders can still be cancelled depends on the processing status of your order.
Please contact our customer service
By E-Mail: email@example.com
By telephone: +49 (0)40 303 7768-68
By fax: +49 (0)40 303 7768-69
It is not always possible to change the address, as the processing status of your order is decisive in the case of changes.
Please contact our customer service by e-mail: firstname.lastname@example.org
We usually deliver available items, i.e. items that are marked as available, within 2 - 5 working days, regardless of your chosen payment method. For items that are currently not available, delivery can take up to 4 weeks, regardless of your chosen payment method.
You can view your orders by clicking on "Log in" and logging in with your email address and password. There you will see your recent orders at a glance.
You can buy the gift card as a PDF to print out yourself, for this you will also receive a separate email with a voucher code.